Privacy Policy
Your Heading
This Privacy Notice, refers to your
relationship with Africa Youth Growth Foundation only and details why we
collect your data, what data we collect, how we protect it and your
rights.
Your personal data (such as your name and
contact details, known as ‘personal data’) is protected by Data protection laws. The laws in this area continue to
develop quickly.
We take our responsibilities around data very
seriously and it’s important to us that you understand how and why we ask for
and work with your details. Your privacy is important to us and we have
policies to ensure that we collect only the data that we need to carry
out the work and we don’t keep it any longer than we need to. This
policy explains how we collect, manage, use and protect your personal data,
including how we work with third parties. We never sell or swap your
details with any other organization for their marketing purposes.
About us
Africa Youth Growth
Foundation is development organization working in three(3) states(Abuja which
is the head office, Kogi State and Niger State to achieve social justice,
migration, public health, democratic governance and development in Nigeria and
the world at large. Our dedicated staff work to help promote social
justice, create awareness on public health and how to handle some of the issues
within the health space, and promoting democratic governance and changing lives,
for good. Africa Youth Growth Foundation, everything we do is geared towards
ensuring the rights and improving the lives of youth for global justice. We
seek to develop a greater understanding of our supporters through their
personal data in order to help us give them the best possible experience,
fundraise more efficiently and help us change lives for good.
The information that we collect, how it is
collected and used.
To comply with
Applicable Data Protection Laws, we will always ensure we have legal
justification for processing (e.g. collecting and using) your personal data. We
will collect personal data about you in a number of ways:
Where you have provided your consent to allow us
to use your data in a certain way;
When you support us by;
·
Signing one of our petitions
·
Signing up to make a
donation to Africa Youth Growth Foundation, Engaging with our social media
and digital advertising
·
Joining our volunteer
and activist communities
As
well as
·
When you apply for a
job at Africa Youth Growth Foundation
·
When you visit our
website
·
When you contact our
Supporter Care team
To
comply with data protection rules, we will always ensure we have
legal justification for collecting and using your personal information. The
legal justification (also called “legal basis”) that we rely on will depend
upon the circumstances in which we process your personal data. Our processing
of your personal data will fall into one of the following categories:
·
Where you have provided your consent to allow us to use your
data in a certain way.
·
Where it is necessary
for us to process your data in order to comply with a legal obligation.
·
It is in our
legitimate interests, for example to contact you in order to raise funds and
achieve our campaign objectives. Where we rely on a legitimate interest to use
your information, we will always ensure that this is done in a way so as not to
be intrusive or cause distress, and that respects your rights by conducting a
Legitimate Interest Assessment beforehand.
·
Where it is necessary
for us to process your data in order to carry out the performance of a contract
with you.
Where
a legal basis is relevant which is not listed here, we will expressly refer to
it at the appropriate section in this Privacy Notice.
People who support
us
There
are a number of ways that we collect information; most often this will be
directly from you, for example, if we are collecting data on our field visits,
if you fill out a form on our website, or directly with one of our fundraisers.
Whenever we ask for information from you, we will explain why we are
asking for it (including by reference to this policy), and you will always be
given a choice about how we communicate with you.
In some very
specific circumstances, we will gather data from publicly available
sources. We use data from third parties to keep our records up to date, (from
within the federation) or to enhance the information that we
hold.
We do not buy lists of data to use for our
marketing purposes or share data with other charities for them to use in their
marketing purposes.
How we collect your
data
Africa Youth Growth Foundation obtains
personal data from you when you support a campaign, engage with our
social media and digital advertising or make a donation.
In most circumstances, we will only ask for
your name and contact details (plus payment details if you are joining or
donating). Sometimes we may ask for additional information where it may either
help us in our campaigns or help us keep our communications relevant to
you. We may occasionally supplement your data with other publicly
and commercially available information where it meets Applicable Data
Protection standards. We may store relevant information about you that you
voluntarily share with us.
We will only collect sensitive personal data
where absolutely necessary and with your explicit consent.
Call recording data
Africa
Youth Growth Foundation has a telephone call recording system in operation and
may record both outgoing and incoming telephone calls from and to our Supporter
Services team. An ‘incoming call’ is a call received by us, and an ‘outgoing
call’ is a call made by us. We record calls for quality and training purposes
so that we can make sure we are dealing with your questions in the best way
that we can. When we make outgoing calls, we will ask for your consent
before making a recording and will only make such a recording with your
consent. For incoming calls, due to the volume of calls we receive, we will
make an announcement around the recording of calls before the call
begins.
Incoming calls are recorded under the legal
basis of legitimate interest; we have a legitimate in improving the quality of
calls with our Support Services team. If you would prefer for your call not to
be recorded, you may state this at any time during the call and we will stop
the recording immediately.
Call recordings will be retained in line with
our Retention Policy and deleted once they fall outside time limits
determined in this policy. Call recording data will be stored.
How we use your data
Africa Youth Growth Foundation uses the supporters’ personal data in a
variety of ways which include the following:
·
Providing you with information or products that you have
requested from us.
·
Providing you with
information that is relevant to your interests.
·
Processing donations
and joining fees received from you.
·
Making enquiries or
informing you about your interactions with us (e.g. resolving issues
with Direct Debits or informing you of changes to events).
·
Responding to any
complaints from you.
·
Offering you ways to
fund our work.
·
Inviting you to
campaign with us.
·
Keeping you updated on
our campaigning work.
·
Informing you of
volunteering opportunities.
·
Inviting you to
participate in surveys or research.
·
Reviewing records such
as for financial audits.
·
Compliance with
applicable statutory retention periods (e.g. resulting from tax laws).
Analyzing and refining our advertising, campaigning and other operations to
increase our effectiveness.
·
Monitoring your
information to prevent fraud.
·
Working with
authorities in cases of fraud or criminal investigations.
·
Establish or exercise
our legal rights or defend against legal claims.
Where
a purpose for processing is relevant which is not listed here, we will
expressly refer to it at the appropriate section in this Privacy Notice.
Job applicants
If you apply for a job on our careers site
your personal data will be collected and processed by Africa Youth Growth
Foundation and our Recruitment Software Provider.
We
will collect a range of information about you, including:
·
Your name, address and contact details, including email
address and telephone number.
·
Details of your
qualifications, skills, experience and employment history
·
Whether or not you have a disability for which we need to
make reasonable adjustments during the recruitment process.
·
Information about your entitlement to work in any of our
offices.
·
Equal opportunities
monitoring information, including information about your ethnicity, sexual
orientation, health, and religion or belief. We will only collect this
sensitive information with your explicit consent, which can be withdrawn at any
time. We keep this information separate from your application.
We
initially rely on your consent to process your information as a job candidate.
Your information will not be used for any purpose other than processing and
managing your job application, and for internal reporting on our recruitment
processes. Only people involved in the recruitment process for the role you
apply for will have access to your personal data.
Personal
information about unsuccessful candidates will be held for one year after the
recruitment exercise has been completed and will then be destroyed. We retain
depersonalized statistical information about applicants to help inform our
recruitment activities, but no individuals are identifiable from that
data.
If you are successful in your application, our
use of your data will be set out in our policies for Africa Youth Growth
Foundation Staff.